WhatsApp is one of the most popular IM (Instant Messaging) apps. In February 2020, the Facebook-owned company announced 2 billion users, up from 1.5 billion in 2018. WhatsApp swiftly adds features to the app and has become an integral part of many people to connect with friends, family, and even perform business through WhatsApp status and groups. While many continue to share multimedia content on WhatsApp, it can be harrowing if WhatsApp suddenly throws an error while downloading media on iOS and Android.
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WhatsApp for Mac is finally available and now it’s easy to run WhatsApp on Mac for free including on Yosemite and El Capitan. On May 11th 2016, WhatsApp released the long awaited desktop client for Mac and although you could already use the web version of WhatsApp, the desktop app is better because it has more support for desktop notifications and better keyboard shortcuts. WhatsApp is the best instant messaging app available for all the popular OS Platforms like Android, Windows, Mac OS, and iOS. With its simple and lite design, elegant user interface, security features, ability to send attachments, voice calling, video calling etc. It has become the leader of Instant messaging apps and it has set a standard for apps of its kind.
Many WhatsApp users rely on media files such as images, videos, and audio to get things done. But when the media files don’t work as expected, it simply spoils the experience and forces you to adopt an old route such as email.
There are multiple factors behind an unexpected download error on iPhone and Android. Go through the troubleshooting steps below to fix the issue.
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Read More1. Update WhatsApp
WhatsApp frequently updates its app on iOS and Android. The media download error might occur due to a buggy or older WhatsApp build on your phone. Navigate to App Store or the Google Play Store and update the WhatsApp app to the latest version.
Those using WhatsApp beta on Android and iOS should update the respective WhatsApp builds to the latest versions, which carry several bug fixes and performance improvements.
2. Leave WhatsApp Beta Program
If the download media failure is a widespread issue on the beta WhatsApp builds, it's wise to quit the program and start using the App Store or the Play Store's stable version.
On iPhone, open the TestFlight App > WhatsApp > and select Leave beta program from the following menu.
On Android, open the Play Store, and search for WhatsApp. Once you find it, you will see the option to leave the beta program.
3. Enable Mobile Data for WhatsApp (iPhone)
iOS lets you restrict mobile data use for certain apps from the settings menu. If the option is enabled for the WhatsApp app, you might not be able to download media on the iPhone.
Open the Settings app on the iPhone and scroll down to WhatsApp, and enable mobile data for the app.
4. Give Storage Permission to WhatsApp
WhatsApp requires relevant storage permission to save the media files to the device gallery. Open the device Settings app, scroll down till you see WhatsApp, and open it. That'll open the 'Allow WhatsApp to the Access' window. Make sure the option for Photos access is enabled.
On Android, there are two ways to open the permission manager. You can open the device Settings app and go to Apps and Notifications > See All Apps > and Navigate to WhatsApp.
Alternatively, you can long-press on the WhatsApp app icon and select the info option from the context menu that rolls out. That will directly take you to the app info menu. There, select the Permission menu and enable permission for device storage.
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Read More5. Use Strong Network Connection
Media files such as videos require a stable and strong network connection for a smooth download process.
Ensure that your phone is connected to a stronger network, and your phone shows enough bars for cellular network strength. You should check if your phone supports the 5GHz Wi-Fi band if you own a dual-band router. And if it does, connect the phone to your Wi-Fi network's 5GHz band.
6. Turn on Background App Refresh
To download media files in the background, you should allow WhatsApp to function in the background properly. For iPhone users, you can go to devise Settings > WhatsApp > and toggle on the Background App Refresh option.
Android users can long tap on the WhatsApp app icon to open app info. Go to Mobile data & Wi-Fi and toggle on the Background data option.
7. Lock WhatsApp from the Multitasking Menu (Android)
Some third-party skins like Realme UI, MIUI, FunTouch OS, and Color OS limit the background's app usage to save battery life. The system kills the WhatsApp app in the background and ruins the media download process for you.
As a workaround, these Android skins offer the ability to lock the app in the background to keep it running smoothly. Open the multitasking menu and tap on the three-dot menu at the top. Select lock and it will lock the app in the background. When you close all apps from the background, the system won’t kill/close the app.
8. Enable Save to Camera Roll (iPhone)
WhatsApp offers a nifty trick not to save all the downloaded media to the device gallery. If you have the option enabled, you won’t see the downloaded media files from WhatsApp on phone.
Open the WhatsApp app on the iPhone and go to Settings > Chat > enable Save to Camera Roll option.
9. Reset Network Settings (iPhone)
Sometimes, users overwrite network settings by mistake, which results in WhatsApp media download failed error. You can fix it by resetting the network settings on the iPhone.
Open the Settings app on iPhone and navigate to General > Reset > Reset Network Settings.
10. Check If WhatsApp Servers Are Down
WhatsApp media download error might be due to the server-side problems from WhatsApp. You can visit the downdetector and make sure that the WhatsApp servers running fine from their side.
Whatsapp App Not Opening On Macbook
After all, these files are saved on WhatsApp servers, to begin with. In such cases, you have no option but to wait for Facebook (WhatsApp parent company) to fix the issue.
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Click here to see our whatsapp articles pageStart Downloading Media Files on WhatsApp
Whatsapp App Not Opening On Macbook Pro
Those irrelevant ‘Good Morning’ photos are avoidable on WhatsApp. But there are times when you need to download and save the media files on the device. If you have problems saving media files, then go ahead and apply the tricks above to fix the issue.
Next up:Are you facing a WhatsApp backup stuck issue on iPhone or Android? Click on the next article link to check the top 11 ways to fix WhatsApp Backup woes on iPhone and Android.
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read NextTop 11 Ways to Fix WhatsApp Backup Stuck on iPhone and AndroidAlso See#media #troubleshooting
Did You Know
WhatsApp was officially launched exclusively for the Apple App Store.
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By Gina Barrow, Last updated: August 27, 2019
WhatsApp is one of the famous messenger applications on mobile phones. It is easy to use and very convenient. However, some people prefer to use the web version of the messenger application because is more convenient and the constructing of messages is much easier using the keyboards. Unfortunately, for many years WhatsApp has been focusing only on mobile phones and probably losing a small percentage of its users. But, after the long years, WhatsApp finally has launched its web version.
Amongst the excited users of WhatsApp are the Mac users. You are probably one of them. No need to be shy to admit as WhatsApp is a very handy application. Besides, it was a long wait before WhatsApp finally decided to launch a web version. But, YES a big BUT. There are minor setbacks on WhatsApp web version. Reports have been roaming around thatWhatsApp is not working smoothly on Mac or totally not working at all.
So what would be the probable reason why these events happen. What are the solutions to prevent WhatsApp to stop working? What can you do and should do? Read on and discover some helpful tips to optimize WhatsApp on your Mac using the PowerMyMac of FoneDog. With just a few clicks on PowerMyMac Cleaner, your web version of WhatsApp will be working again smoothly.
Section 1: How to Install WhatsApp on Mac
First, you need to install WhatsApp on your Mac. If you already have it then skip this section. For those Mac users having trouble downloading WhatsApp on their Mac. Here are the easy steps to do it.
Step 1: Downloading WhatsApp
Go to the official website of WhatsApp and download the application. Although WhatsApp is available on Mac App Store, it is much easier to get approved on WhatsApp official website.
Step 2: Installing and Scanning of QR Code
Install the WhatsApp desktop version. Run the application. It will ask you to scan the QR Code using the mobile app version of WhatsApp on your phone. Proceed to the QR code scanning by following the directions according to your phone model.
Step 3: Syncing conversation from your WhatsApp mobile to Web
WhatsApp will then sync all the conversations on your mobile and web version after the QR scanning process. Finish!
NOTE: The mobile WhatsApp must be connected to the internet and running when you are using the WhatsApp web version.
Section 2: Reasons Why WhatsApp Web Version Starts to Stop Working
If you have been using the desktop version of WhatsApp for quite some time now. Then, you have been probably experiencing some minor problems. One of the most recent problems encountered by Mac users of WhatsApp web version is it suddenly stops working. You may think about what could be the reason or reasons behind it.
Here is the answer to your queries.
1. Browser Problems and Cookies
Whatsapp On Mac
Clearing and boosting your Mac regularly is as important as clearing your browser cookies. Not clearing your browser cookies regularly may lead to abnormal function of the browser. Thus, affecting your WhatsApp web version and leads to its force stop.
You may also want to consider the version of your browser if it is up to date. Outdated browsers may be the cause of the applications to forced stop.
2. Network Problems
WhatsApp web and mobile version both needs an internet connection. If you have a poor or a problem on your connection, then it may be the reason for the app to stop working.
Section 3: Solutions to Fix Your Problems
Cleaning up your browser cookies regularly is essential to prevent it from running slow and crashing. Also, updating your browser is as same importance with clearing its cookies regularly. Keeping it up to date minimize the bugs on your browser that may cause a problem.
For easy cleanup of your browser use the PowerMyMac powered by FoneDog. Although it can be done manually, it would take you some time and it will require you to go to different settings. With PowerMyMac, you can clear your cookies and check for the speed of your connection all at once.
Easy steps to clean up your browser with PowerMyMac.
Step 1: Download and Install PowerMyMac
Go to the FoneDog Official web page and download the PowerMyMac on your Mac. Install and run the program.
Step 2: Start the Cleanup
After launching PowerMyMac, click the ToolKit. Select Privacy and click the Scan button. The program will then start to scan your browsers data on your Mac.
Step 3: Browsing the Scan Results
Google hangouts chat app mac. Click the View to browse go through the scan result.
You can do a Rescan, just click the Rescan button.
Step 4: Choose the Browser Data to Clear
Select all or selectively choose the data to be cleared. Select the Browser (e.g. Google Chrome, Firefox, etc.). Click the Browser Cash, Cookies, and History you want to clear.
Step 5: Done!
Select the Clean button. Click confirm to start the process. Wait for a few minutes to complete the process.
Check your internet connection speed with PowerMyMac.
This will ensure that your connection is not causing the crashing of WhatsApp. Follow these easy steps.
Step 1: Selecting the Wi-Fi Analysis feature
Run the PowerMyMac. https://pitchever968.weebly.com/blog/install-sonos-app-mac. Check the status of the running main interface. Then, click Wi-Fi in the Toolkit.
Step 2: Analyzing Wi-Fi on your Mac
Click the Analysis. The program will display the Wi-Fi details on your Mac.
Step 3: Testing your Wi-Fi Speed
Go to the Wi-Fi detail's page. It will show 2 major categories on the left column stating the complete details of Wi-Fi.
To start the test, click the Network Speed and then select Test displayed on the right lower portion of the screen. Wait for a few minutes and you're done!
Whatsapp App Web
NOTE: If this following still did not work. Try to uninstall your browser. Download and install again.
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Section 4: Wrapping Up
Optimizing and boosting your Mac may not be enough to prevent crashing of applications like WhatsApp. It is also essential to clean up your browser regularly. With PowerMyMac of FoneDog, you can now boost your Mac and browser at the same time.
An all in one tool that is design to give you convenience and saves you time to do more important things.
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